Telecoms Services

From broadband and new lines to SMS , Galaxy Numbers can provide a range of reliable, affordable telecoms services.

Assured Broadband

Assured Broadband is a dedicated IP circuit into your business which delivers guaranteed voice calls of the highest quality. It’s a specialist broadband product supporting our IP telephone services and includes everything you need for first class IP telephony: a Cisco router, a business-grade broadband connection and the IP telephony service itself.

It’s ideal for small to medium sized businesses and offers optional capacities of between 5 and 30 concurrent calls. Further benefits include prioritised voice traffic across the network, UK-based support and exacting service level agreements (SLAs).

How does it work?

It’s available across all our hosted IP and SIP trunk services throughout the UK. We use the latest DSL access products available on the UK market to deliver calls directly to the Gamma voice platforms. Each service component has been designed and tested to work together and because we provide everything, we remain accountable for quality and reliability

Assured Broadband is a dedicated IP circuit into your business and delivers voice calls of the highest quality

Each Assured circuit is tested to ensure performance, speed and zero faults. If any connection fails to make the grade we will work to provide the best available alternative

Less costly than ISDN, Assured offers between 5 and 30 (G.729) concurrent calls – ideal for SMEs

With voice traffic prioritised across our network and with industry-leading SLAs, the Assured range of products provides confidence in call quality with minimal jitter, latency and packet loss.

Quality ingredients make for a great end result. We use only best of breed products, including Cisco 800 series routers. Proven extremely reliable, they feature advanced monitoring and diagnostics for maximum performance and speedy issue diagnosis.

Every Assured service comes with enhanced support from Gamma’s own expert team. Times to fix are reduced and you can be sure of a friendly response from our well trained people.

Assured IP Services are ideal if your organisation wants a hosted IP solution, backed by uncompromising SLAs and that’s fully-supported, all from a single provider.

It’s also an option if you are considering SIP trunking as an alternative to ISDN (up to 40 channels) and want guarantees on availability and voice quality.

For pricing and information about Assured Broadband Talk to our dedicated team today

What is Number Porting?

If you already have a non-geographic 0845, 0844, 0871, 0800, or 03 number but are unhappy with the charges, rebates or service from your existing provider, you may wish to transfer or Port your number to Galaxy Numbers. As an independent telecoms company we have porting agreements with several carriers.

What are the Benefits of Porting your Number(s)?

  • Reduce your ongoing charges with Galaxy Numbers’ competitive Service Fees and Call Plans
  • Increase your rebate rate for numbers with higher call volumes
  • There will be no interruption to your service or loss of calls
  • We deal with the whole porting process including contacting your existing provider
  • You will have access to a first class service from the Galaxy Numbers Support Team
  • Free retargeting of your numbers
  • Free online access to your monthly call statistics
  • Upgrade to our added value Standard, Extra, or Ultimate Call Plans at any time

Special Porting Offer:

Port your number to us today and receive up to 50% discount off your current provider’s service charges. Plus, take advantage of some of the highest call rebates in the market. Simply provide us with a copy of your latest bill and we will calculate the available discount according to your call volumes.

What does it cost to Port a Number?

We make no charge to Port your number to Galaxy Numbers. Once your number is ported, you simply pay the Annual Service Fee and optional relevant plan or products fees if you select any of our added value Call Plans or Standalone features.

How do you Port your Number?

  • Download the Porting Form and Service Request Form from our website
  • Print the two forms onto your Company headed paper
  • Complete the two forms and sign and date where indicated
  • Fax the completed forms along with a recent bill or invoice from your existing provider to us on 08450 567 888, or email to us at sales@galaxynumbers.co.uk
  • We will contact your existing supplier and submit your porting request
  • The process can take approximately 14 days and you will be notified when it has been completed
  • There will be NO disruption to your service or loss of calls during the transfer process
  • Please contact our Support Team on 08450 567 777 if you have any questions

For more information on how to port your number Contact Us

Have you started a New Business?

A well set up telephone system can save you time, money and increase your sales.

Let our friendly staff help you choose the features you need to make your company efficient, professional and open for business.

  • A brand new 0845, 0800, or 03 telephone number on your stationery and adverts can give your business a more professional image and the appeal of a national company which could attract more customers. 08 and 03 numbers can be easily retargeted to any UK geographic landline (or mobile*) which means your customers can keep in touch if you move premises permanently or temporarily.
  • Our comprehensive range of Call Handlingfeatures can help you never miss an important sales call. You can manage your customer calls easily and efficiently with a combination of services includingVoicemail, Time, Day & Date Routing, Call Divert, Distribution Routing, Virtual Receptionist , and many more.
  • Our Fax to Email service can save you having to buy a fax machine and rent a separate telephone line. This convenient service allows you to access received faxes anywhere that you can view your emails.

Special offer for New Businesses:

  • Free connection on our Bronze or Silver Numbers saving up to £100, PLUS 25% discount off our normal Annual Service Fee. Available to all new businesses who started trading within the last 12 months.

*diverting calls to a mobile is available at extra cost.

Find out more about how we can help your new business… Contact Us